The user chooses the name
NEXO checks availability, suggests alternatives when needed, and confirms the mailbox before provisioning it.
Agent email
A real mailbox for your agent.
NEXO Agent Mail creates and configures a full IMAP/SMTP account so your agent can send, receive and organize email from NEXO Desktop without requiring your own mail infrastructure.
Fast and low-friction
The account is created from Preferences, not from a technical panel.
Each NEXO license can have one agent email account. Once created, the mailbox remains linked to the NEXO account and is reused after reinstalls or device changes.
The backend creates and validates it
The provider account is created and verified with real IMAP/SMTP login before it is marked active.
NEXO Desktop configures it
The mailbox becomes the assistant email account and can be used by the agent to read and send mail inside NEXO.
Operated by NEXO
Managed email, not improvised email.
The service is designed for small businesses that need an operational mailbox for their agent without managing DNS, mail servers or technical credentials.
The account includes IMAP and SMTP, so it is not an alias or a limited inbox.
The address cannot be renamed after creation; this prevents duplicates and keeps continuity.
If the user reinstalls NEXO or changes device, the backend detects the existing mailbox and configures it again.
Login incidents are checked from NEXO with real tests against the mail server.
Looking for NEXO Desktop?
NEXO Agent Mail is managed infrastructure for the agent email account. To use it, you need an active NEXO Desktop account.